Michelle Smith, BACP

Michelle uses evidence-based therapeutic techniques that focus on clear, manageable steps. One approach helps people identify patterns in thinking and behaviour that keep stress and anxiety going, and then try small experiments to test new ways of coping. This can be useful for panic, social anxiety and persistent worry.

Another common focus is on recovery from addiction and reducing harmful behaviours. This involves looking at triggers, building alternative routines, and planning practical strategies to manage cravings and high-risk situations. That work often covers mood and motivation as well.

Finding the right approach is something the therapist will do together with each person. Michelle will talk through options, check what feels acceptable, and adjust methods to match the client's goals and preferences. The process is collaborative and paced to what the client can manage.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls work well when visual cues and a fuller conversation help the work. Phone sessions can be a good fit if bandwidth is limited or when a shorter check-in is needed. Live chat and messaging allow ongoing contact and brief reflections between appointments. These options make it easier to fit therapy around work, family and other commitments while keeping the focus on steady progress.