Registration on file

Melanie Crossley, BACP

Online sessions across the UK 3+ years in practice

Melanie Crossley helps people who are feeling overwhelmed by stress or anxiety.

Book with Melanie online

About Melanie

Melanie Crossley helps people who are feeling overwhelmed by stress or anxiety. She also supports those dealing with relationship problems, trauma and abuse, depression and major life changes. Melanie is BACP credentialed and brings three years of practice in the United Kingdom.

She aims to make therapy straightforward and easy to access. Sessions focus on clear conversation about day-to-day struggles. Melanie listens without judgment and encourages practical steps that suit each person’s life.

Background and approach

Her style is warm and person-centred. That means the person seeking help sets the pace and the topics. Melanie uses clients' own values and choices to guide the work, rather than imposing a single method.

Melanie also draws on existential ideas to help people make sense of difficult experiences. That approach looks at meaning, responsibility and the parts of life that feel confusing or empty. It can be useful when someone is facing big decisions or struggling with identity and purpose.

In sessions she helps people name feelings such as shame, guilt, loneliness or fear of abandonment. She supports those affected by mood disorders, narcissistic relationships, post-traumatic stress, divorce or separation. Practical coping strategies and honest conversation are combined to move things forward.

To begin, people choose a session format that fits their routine. Melanie works with video calls, phone sessions, live chat and text-based messaging so therapy can fit into busy lives.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 406183 April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Melanie works with

Everything Melanie lists, in their own terms.

Approaches Melanie lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy places the person's experience at the centre of the session. The counsellor listens closely, reflects what is said and helps people find their own answers. This suits issues like anxiety, grief, shame and everyday stress where feeling heard matters.

Existential Therapy looks at meaning, choice and responsibility. It helps when someone is facing big decisions, feeling stuck or questioning their sense of purpose. The approach encourages honest conversation about values and the trade-offs people face.

Finding the right approach is part of the work. Melanie will talk with each person about their needs, goals and preferences and suggest which ideas to try first. Together they decide what feels most helpful and adjust the approach as therapy progresses.

Online formats make it easier to fit sessions into a busy life. Video calls are close to an in-person conversation, while phone sessions need less bandwidth and can be easier for shorter check-ins. Live chat and text-based messaging let people send messages or have brief exchanges between scheduled appointments. These options support flexibility and help people keep therapy going around work, childcare and daily routines.

Frequently asked

What concerns does Melanie focus on?

She supports people with stress, anxiety, relationship problems, trauma and abuse, depression and coping with life changes. Additional focus areas include abandonment, attachment issues, divorce and separation, guilt and shame, isolation and mood disorders.

How would you describe her therapeutic style?

Melanie uses a client-centred approach that follows the person's lead and values. She also brings existential ideas that help people explore meaning and choices in their life.

What is her professional background?

Melanie has three years of professional experience working with people in the United Kingdom. Her work has included helping clients with emotional and relationship difficulties.

What credential does she hold and where is she based?

She holds BACP credentialing and practices in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

Can international clients work with her?

International clients are not currently accepted.

What session formats are offered?

Sessions are available by video call, phone, live chat or text-based messaging to fit different schedules and needs.

How does the subscription and getting started process work?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

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