Lee Roberts, BACP

Client-Centred Therapy places the person at the heart of the work. The counsellor listens without judgement and reflects what they hear, helping the client to make sense of their feelings and find their own solutions. This approach suits people who want a warm, understanding space to talk through anxiety, low self-esteem and relationship concerns.

Solution-Focused Therapy concentrates on small, practical changes that can make a difference quickly. Sessions focus on goals, resources and simple steps the person can try between meetings, which can be useful for stress, workplace issues and coping with life transitions.

Finding the right approach is part of the process and will be decided together. The therapist will discuss different methods and match them to the person's needs, goals and preferences in a collaborative way so the plan feels workable.

Online therapy here is offered by registered or accredited professionals and uses video calls, phone sessions, live chat or text-based messaging. Video calls let people see non-verbal cues and have fuller conversations. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit those who prefer writing or need flexible timing. These options make it simpler to fit therapy around work, family life and travel.