Katherine Coates, BACP

Many of the approaches Katherine uses draw on evidence-based techniques that focus on symptoms and everyday coping. One common method helps people recognise and change patterns of thinking and behaviour that keep anxiety and panic going; it is practical and focused on small steps that reduce distress. Another approach addresses trauma and post-traumatic stress by helping people process distressing memories and build skills to manage strong emotions in the moment. Finding the right method is part of the work. The therapist will discuss options and tailor the approach to a person's goals, needs and preferences. This is a collaborative process where methods can be adjusted as therapy progresses. Online sessions are offered by video call, phone, live chat and text messaging to suit different routines. Video calls work well for longer, face-to-face conversations; phone sessions are useful when bandwidth is limited or a shorter check-in is needed. Live chat and messaging allow brief check-ins and self-paced reflection between conversations. These options make it easier to fit therapy around work, family or travel and help people maintain continuity of care across locations.