Kanan Robinson, BACP

Kanan uses client-centred therapy as the main way of working, which means the person sets the agenda and the counsellor follows. This approach focuses on listening, empathy and helping people clarify what they want to change; it is useful for issues such as anxiety, low mood and relationship difficulties.

She also draws on techniques from neuro-linguistic programming and hypnotherapy when these tools seem helpful. These methods offer practical exercises and short interventions to challenge unhelpful patterns and build new ways of responding to difficult feelings or situations.

Choosing the right approach is part of the work. Kanan will explore goals and preferences with each person and agree on methods together. That collaborative process helps decide whether counselling alone or adding practical techniques will be most useful.

Online therapy can make sessions easier to fit into a busy life. Video calls let people use visual cues and mirror face-to-face interaction. Phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat and text-based messaging are helpful for brief reflections, quick updates between sessions, or when someone prefers writing to speaking. These options give flexibility while keeping the focus on practical steps and steady progress.