Charlotte Sowa, NCPS

Charlotte uses evidence-based therapeutic techniques alongside coaching methods. One approach focuses on short-term goal setting and behavioural change, helping people break large problems into small, achievable steps and build everyday routines that reduce stress and increase confidence. Another approach centres on exploring and challenging unhelpful thought patterns, teaching practical ways to manage anxiety, panic and social fears through gradual exposure and coping strategies. Finding the right approach is a collaborative process. The therapist will work with each person to agree goals and adjust methods as needs and preferences become clearer. Sessions aim to be responsive so techniques can be changed if something is not helping. Online sessions are offered by video calls, phone, live chat and text-based messaging to make therapy more flexible. Video calls are useful for a fuller conversational experience, phone sessions suit those who prefer not to use video, live chat can be helpful for quicker check-ins, and messaging lets people reflect in their own time. These options support continuity of care and make it easier to fit therapy around work and family life.