Registration on file

Melissa Hepburn, BACP

Online sessions across the UK 4+ years in practice

Melissa Hepburn offers support for people dealing with stress, anxiety, bereavement, relationship difficulties, trauma and abuse, and LGBT-related concerns.

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About Melissa

Melissa Hepburn offers support for people dealing with stress, anxiety, bereavement, relationship difficulties, trauma and abuse, and LGBT-related concerns. She presents a calm, non-judgemental approach and aims to make therapy feel manageable for someone taking the first step. Melissa is a member of the British Association for Counselling and Psychotherapy, listed as BACP.

Melissa began her career in a bereavement service, helping people process loss and the practical and emotional shocks that follow bereavement.

Background and approach

That work shaped her belief that grief is individual and rarely straightforward. She uses straightforward conversation to help people make sense of intense feelings. She has also worked with people affected by post-traumatic stress disorder, anxiety, and gender dysphoria, bringing experience with those presenting concerns into one-to-one sessions.

Melissa focuses on listening without judgement and staying open-minded, which she sees as central to building trust. Melissa describes herself as an integrative therapist, which means she draws on different evidence-based techniques to suit someone’s needs rather than following a single method. Sessions tend to be practical and grounded, with an emphasis on what will help day to day.

She also has experience supporting people with body image issues, chronic pain and illness, addiction, obsessive-compulsive concerns, panic, self-harm, and sexual assault and abuse. Her aim is to create a compassionate space where people can talk through concerns and find manageable steps forward.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 413532 August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Melissa works with

Everything Melissa lists, in their own terms.

Online support

Melissa works as an integrative therapist who draws on evidence-based techniques to meet practical needs. Cognitive-based approaches help people spot unhelpful thought patterns and try small experiments to change them, which can be useful for anxiety, panic and social fears. Trauma-informed work focuses on stabilisation and carefully paced processing, helping people who have experienced abuse, assault or other traumatic events to feel safer with their memories and reactions.

Choosing the right method is collaborative. Melissa will talk with each person about their goals, preferences and what has or hasn’t helped before. Together they decide which techniques to try and adjust the plan as work progresses.

Online therapy can be flexible and accessible. Video calls allow for face-to-face conversation across distances, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing, need to fit therapy around work, or want to reflect between messages. These formats make it simpler to maintain continuity of care and to fit sessions into a busy life.

Frequently asked

What kinds of concerns does Melissa support?

Melissa supports people with stress, anxiety, grief, relationship issues, trauma and abuse, and LGBT-related concerns. She also works with many related difficulties such as body image, chronic illness, addiction, OCD and panic.

How would you describe her therapeutic style?

Her style is calm and non-judgemental with an emphasis on practical conversation. She uses an integrative approach and adapts techniques to what helps each person most.

What is her professional background?

She began her work in a bereavement service and has experience supporting people with PTSD, anxiety and gender dysphoria. She has four years of professional experience.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy, shown as BACP, and practices in the United Kingdom.

Can I work with her if I'm outside the UK?

Sessions are offered to international clients and she works with people in English.

What session formats are available?

She offers video calls, phone sessions, live chat, and text-based messaging to suit different needs and schedules.

How much do sessions cost?

Costs vary with location and therapist availability, and sessions are provided through a subscription that can be cancelled at any time.

How do I begin a therapy relationship?

To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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