Registration on file

Lucy Caplan, BACP

Online sessions across the UK 17+ years in practice

Lucy Caplan helps people facing a wide range of concerns.

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About Lucy

Lucy Caplan helps people facing a wide range of concerns. She works with addictions, trauma and abuse, grief, anxiety, depression and stress. She also supports people dealing with relationship and family tensions, parenting strain, workplace pressures and life changes.

Lucy became a counsellor in 2007 and is a member of the British Association for Counselling and Psychotherapy, BACP. She brings 17 years of practice to her work. That experience covers short-term and longer-term work, and different ways of working depending on what a person needs.

Background and approach

Her style is straightforward and warm. She describes her approach as client-centred, which means the sessions focus on the issues the person wants to address. She also uses solution-focused ideas and practical tools to help people move forward.

Lucy uses methods drawn from cognitive behavioural approaches and motivational interviewing when these suit the person and their goals. She adapts what she does to each person instead of using the same plan for everyone. Sessions can be arranged as phone calls, video calls, live chat or text-based messaging.

People who choose to work with her can expect an open, non-judgemental space to talk things through and work on realistic goals. Lucy aims to help people build clearer thinking, better coping strategies and small steps toward change.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 159259 April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Lucy works with

Everything Lucy lists, in their own terms.

Approaches Lucy lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy means sessions focus on what matters most to the person. The counsellor listens and follows the person’s pace, helping them make sense of their experience and decide what to work on. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact and offers practical ways to change unhelpful patterns, which can help with anxiety, low mood and sleep problems.

Choosing the right approach is part of the work together. The therapist will discuss what feels most useful and try different ways of working to match goals and preferences. That collaborative process helps shape whether work is brief and solution-focused or more exploratory and ongoing.

Online therapy with Lucy can be done by video call, phone, live chat or text-based messaging. Video calls are useful for face-to-face conversation and reading non-verbal cues. Phone sessions are handy when bandwidth is limited or for a shorter check-in. Live chat and text messaging suit people who prefer typed conversation or need flexibility outside scheduled calls. These options make therapy easier to fit around work, family and travel commitments.

Frequently asked

What issues does Lucy help with?

She supports people with addictions, trauma and abuse, grief, self-esteem, anxiety and depression, plus many practical problems such as parenting stress, workplace issues and money worries.

What is her therapeutic style?

Her work is client-centred and solution-focused, aiming to address the concerns you bring and to find practical steps forward.

How much experience does she have?

Lucy has 17 years of counselling experience since qualifying in 2007, during which she has worked across a broad range of issues.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy, BACP, and practises from the United Kingdom.

Which languages and international clients are supported?

Sessions are offered in English and she accepts international clients.

What session formats are available?

Lucy offers video calls, phone sessions, live chat, and text-based messaging to suit different needs and circumstances.

How do costs and scheduling work?

Cost varies with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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