Louise Bentley, NCPS

Louise uses evidence-based therapeutic techniques that focus on helping people manage symptoms and make practical changes. One common approach is trauma-informed conversation that helps a person make sense of past harm and reduce its ongoing impact on daily life. This work often involves pacing, grounding strategies and careful attention to emotional safety.

Another frequent focus is short-term anxiety and stress work that teaches breathing and grounding tools, problem-solving steps and manageable behavioural changes. That kind of approach aims to reduce overwhelming feelings and build confidence in handling stressful moments.

Deciding which approach to use is a joint process. The therapist will talk through options, try methods that suit the person's goals, and adjust the plan as progress is made. The client and therapist work together to find what feels most helpful.

Online therapy offers practical flexibility. Video calls allow a face-to-face conversation when more connection is wanted. Phone sessions can be easier when bandwidth is limited or for times when being off-camera helps. Live chat and text-based messaging suit shorter check-ins, ongoing support between sessions, or people who find typed conversations easier to manage. Registered or accredited professionals can work this way to make therapy fit into everyday life.