Alan Morris, NCPS

Client-Centred Therapy focuses on listening and following what matters most to the person. In online sessions this means the counsellor gives space for each person to tell their story and reflects back what seems important. This helps clarify feelings and priorities and can be useful for relationship and identity concerns.

Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and actions. Online CBT often uses short exercises and simple worksheets that people can complete between sessions to notice unhelpful thinking and try new responses. This approach is commonly used for anxiety, low mood and obsessive thoughts.

Solution-Focused Therapy concentrates on small, achievable steps toward a clearer goal. Online work with this approach typically sets one or two practical tasks to try before the next meeting, which helps build momentum and confidence.

Finding the right approach is part of the process. The therapist will work collaboratively to choose or combine methods that fit the person's needs, goals and preferences. That choice can change over time as different issues come into focus.

Online sessions offer practical flexibility. Video calls let people use visual cues and longer conversation. Phone sessions can be easier when bandwidth is limited or video feels like too much. Live chat and text-based messaging allow brief check-ins, shorter sessions, or a written record of reflections. These options make it simpler to fit therapy around work, family and daily life.