Jennifer "Jen" Somerville, BACP

Jen works from a person-centred foundation, which means the conversation begins with listening and following what matters most to the individual. This approach helps people who feel stuck, overwhelmed or unsure where to begin by creating space to name priorities and feel heard. She also uses other evidence-based techniques as needed to help with specific problems. For example, practical problem-solving can help with workplace stress, parenting challenges and everyday coping strategies. Techniques that focus on emotions and relationships can support grief, guilt or struggles with self-worth. Finding the right approach is a collaborative process. Jen discusses options with the person, checks what feels helpful, and adjusts methods as therapy progresses. The aim is to match tools to goals rather than forcing a single model on everyone. Online work offers practical flexibility. Video calls allow face-to-face conversation when visual connection matters. Phone sessions are useful when a shorter check-in or lower bandwidth is needed. Live chat and text-based messaging suit people who prefer to write, want ongoing check-ins, or need flexible timing that fits around work or caring responsibilities. Many registered or accredited professionals use these formats to make therapy more accessible and easier to fit into daily life. Jen can help choose which format is best for each person based on how they prefer to meet and what they want to achieve.