Donna Hay, BACP
Donna Hay supports people dealing with stress, anxiety, depression and grief.
About Donna
Donna Hay supports people dealing with stress, anxiety, depression and grief. She also helps those facing intimacy concerns, sexual issues and a range of addictive behaviours. Donna works with LGBTQ people and those involved in BDSM, kink and alternative sex cultures.
She has three years of experience and is registered with the British Association for Counselling and Psychotherapy, BACP. Donna keeps sessions straightforward and respectful. She listens first, then helps set small, clear goals.
Background and approach
Conversations and tasks are shaped around each person’s situation rather than a fixed formula. She aims for practical steps that fit day-to-day life. People come to Donna for help with pornography or process addictions such as exercise or gambling.
She also supports those wrestling with sexual dysfunction or sex addiction, and partners of people struggling with intimacy. Where grief or loss is central, she helps people find ways to carry on while honouring their experience. Her approach is gentle but focused.
Sessions might include talking, reflective questions and simple activities to try between meetings. Donna explains options and works with each person to agree what to try next. Therapy with Donna is presented as a collaborative process.
She invites questions and adjusts pace to match what someone needs. The aim is steady progress, not quick fixes, so people leave sessions feeling a little more able to cope.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 402368 | May 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Donna works with
Everything Donna lists, in their own terms.
- Stress, Anxiety
- LGBT
- Grief
- Intimacy-related issues
- Depression
- Addictions
- BDSM, kink, and alternative sex culture
- Process addiction (porn, exercise, gambling)
- Sex addiction
- Sexual dysfunction
- Sexuality
Online support
Choosing the right approach is part of therapy. Donna works collaboratively to identify what fits each person’s needs and goals. She will explain options, answer questions and adjust methods as progress is made so the work feels relevant and doable.
Online therapy offers practical benefits for people with busy or complex lives. Video calls allow face-to-face conversation when that helps. Phone sessions can be a simpler option when bandwidth is limited or a quieter check-in is needed. Live chat and text-based messaging suit shorter, frequent exchanges or people who prefer typing to speaking. These formats make it easier to fit therapy around work, family commitments and different time zones, while still working with registered or accredited professionals and experienced therapists.
Frequently asked
What concerns does Donna specialise in?
She works with stress, anxiety, depression and grief, and supports people with intimacy and sexuality issues. Addictions and process addictions such as porn, exercise and gambling are also listed focuses.
How would she describe her therapeutic style?
Donna keeps sessions practical and respectful, listening first and then suggesting small, manageable steps. She adapts the pace and approach to each person rather than using a single method for everyone.
What experience does she have?
She has three years of professional counselling experience in the United Kingdom and works with issues including sexual concerns and grief.
What credentials and location are listed?
Donna is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English, and she accepts international clients.
What formats are available for sessions?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions paid for?
Sessions use a subscription model that can be cancelled at any time, and cost varies with location and therapist availability.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.
Update or remove this listing
Ask us to correct details or take the page down.
Contact usMore counsellors who work with Stress & Anxiety
All of them
Samantha McEwan
BACP
4 years in practice BACP
Experienced BACP counsellor for stress and trauma
- Stress & Anxiety
- Relationship
- Trauma and Abuse
James Maynard
BACP
3 years in practice BACP
Supportive integrative counsellor for everyday challenges
- Stress & Anxiety
- Trauma and Abuse
- Grief
Ashleigh Brown
BACP
6 years in practice BACP
Practical, compassionate therapy focused on everyday change
- Stress & Anxiety
- Addictions
- Trauma and Abuse